Privacy Statement

Castlegate Shopping Centre and your personal data

This is Castlegate Shopping Centre’s Privacy Statement. It sets out how we deal with your personal data. If you have any queries about this statement, please contact us on 01642 672783.

PRIVACY STATEMENT

Personal Data

Personal Data is any data that identifies you. We will deal with your Personal Data in compliance with the current UK data protection legislation. Please note this applies only to Castlegate Shopping Centre not to other companies’ or tenant websites to which we may link.

Personal Data will be collected, processed and used by Castlegate Shopping Centre for the purposes of providing the best possible services to you and communicating with you via post, e-mail and text, please note your personal data may be processed by an appointed organisation working on our behalf to manage our database in the best possible way.

The use of information will remain under the control of Castlegate Shopping Centre at all times. Castlegate Shopping Centre will not sell or share your data with any third parties.

Castlegate Shopping Centre will only send post, email and text messages to you about news services that we consider may be of interest to you only if you have given us permission to do so. If you have agreed to be contacted by telephone / mobile then calls may be monitored and may be recorded for quality and training purposes.

We may collect Personal Data about your usage of our services in order to provide a service to meet your needs. However, the data will only be disclosed on an anonymous and aggregated basis not in a way in which you will be identified.

Castlegate Shopping Centre’s privacy protection practices help us to maintain accurate, timely, complete and relevant Data for our business purposes.

Cookies


Some websites store information in a small text file called a “cookie” on your hard disk. Cookies contain information about you and your preferences.

For example, it might contain a record of which pages within the site you visited, to help the site customise the view for you the next time you visit. Only the information that you provide, or the choices you make, while visiting a website can be stored in a cookie.

For example, the site cannot determine your email address unless you choose to type it. Allowing a website to create a cookie does not give that or any other site access to the rest of your computer and only the site that created the cookie can read it.

Castlegate Shopping Centre will only use the cookies created to personalise and secure your experience.

What this means is that www.casatlegateshoppingcentre.com will be able to keep certain settings for you for when you return. It also means that you do not need to pass security details on every screen as we store them for you during the time you spend browsing our site.

If you wish, you can usually adjust your browser so that your computer does not accept cookies. Alternatively you can adjust your browser to tell you when a website tries to put a cookie on your computer.

How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of internet browser programme your computer uses. Read the help section within your browser to find out more, or visit www.aboutcookies.org.

Castlegate Shopping Centre is not responsible for the content of external websites accessed from a link on our site.

Please remember, cookies do not contain confidential information such as your home address or telephone number. We do not exchange cookies with any third party websites or external data suppliers.

Your browser also generates other information, including which language the site is displayed in, and your Internet Protocol address (“IP address”). Your IP address is automatically logged by our servers and used to collect traffic data, such the number of visitors to our site. We do not use your IP address to identify you personally.

Security


We endeavor to take all reasonable steps to protect your personal information.

However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or willful default.

General

You have the right to see personal data (as defined in the Data Protection Act) that we keep about you upon receipt of a written request, we are entitled to charge a maximum fee of £10 to meet our costs in providing you with the details we hold about you.

If you are concerned that any of the information we hold on you is incorrect please contact us using the details below.

In compliance with the law Castlegate Shopping Centre may be obligated to disclose Data about you to a law enforcement agency or by a court order or under the discovery process in litigation.

How can I get my name removed from your mailing list?

If you want to be removed from our mailing list, please send an email to chantal.taylor@knightfrank.com with the word ‘REMOVE’ in the subject line and the email address that you wish to be removed within the email.

Please note that it may take up to 28 days to action your request. 
Each electronic mailing we send you will contain details of how you can un-subscribe. The consequences of deregistration are that your account details will be placed in a suppression file and you will not receive any further email communications from us.

How do I change any details stored by Castlegate Shopping Centre?

To change any of your registered details held by Castlegate Shopping Centre please e-mail chantal.taylor@knightfrank.com